BT Health Report 2023

Mind the gap
Delivering digitally enabled change to the NHS



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Digital transformation across logistics has boomed in the wake of the pandemic, but technology alone can’t build a competitive edge. Your people and partnerships are vital to future success.

Annual Health Report

Our annual survey is back, and this year, we’ve asked even more NHS professionals to share their thoughts on digital transformation.

In our 2021 survey, UK healthcare providers told us how they’re transforming the delivery of patient care – particularly in the aftermath of the coronavirus pandemic. But how has the digital landscape changed in the last 12 months? Where is innovation delivering results, and where does it need a boost?

For a quick sample of the results, check out our infographic. ///Link to infographic/// Or to read the full report, fill in the form.
Our annual survey is back, and this year, we’ve asked even more NHS professionals to share their thoughts on digital transformation.

In our 2021 survey, UK healthcare providers told us how they’re transforming the delivery of patient care – particularly in the aftermath of the coronavirus pandemic. But how has the digital landscape changed? Where is innovation delivering results, and where does it need a boost?

For a quick sample of the results, check out our infographic or to read the full report, fill in the form.

Transforming customer experience

Digital transformation across logistics has boomed in the wake of the pandemic, but technology alone can’t build a competitive edge. There are two more vital elements:

People: Harmonising people and technology means your teams can make faster, smarter, data-driven decisions. 

Partnerships: Build an agile supply chain with a partner who understands strategic hybrid working, field force automation and keeping systems safe.

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Read how Convergence Group is seeing the real business value of Wholesale Ethernet to deliver high-quality connectivity for their customers.

Read how we’ve helped FastNet build their broadband business and keep their promises to bandwidth-hungry business customers.

See how we enabled Entanet to create a simple, powerful FTTC promotion which has seen their FTTC run-rate double since launch.

Our Key Solutions


Our IoT logistics solution delivers actionable insights to increase the efficiency of your operations and improve performance. Track and manage your fleet, increase driver safety, monitor inventory and warehouse security. Make smarter business decisions across your supply chain.


Drive revenues through real-time decision-making from every data source across your business, leveraging the low latency, high bandwidth, always-on opportunities of 5G connectivity. From asset tracking to smart traffic systems, connected vehicles to environmental monitoring, and IP CCTV.


Communication is vital for great customer experience. And with Smart Messaging, it’s easy to keep everyone in the loop – whether it’s customers, order updates, special offers, or keeping your field and operations teams informed of business developments.

Boosting data, people and security with BT

Our annual survey is back, and this year, we’ve asked even more NHS professionals to share their thoughts on digital transformation. In our 2021 survey, UK healthcare providers told us how they’re transforming the delivery of patient care – particularly in the aftermath of the coronavirus pandemic. But how has the digital landscape changed in the last 12 months? Where is innovation delivering results, and where does it need a boost?

Every day, customers entrust the delivery of their business-critical items to logistics businesses. Boost their confidence in you by empowering your field force to move them quickly and securely through the supply chain.

While providing maximum resilience to cyber-attacks, your technology partner should also offer expert advice on securing the tools and applications necessary to capture and analyse the data your logistics teams need.

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Read how Convergence Group is seeing the real business value of Wholesale Ethernet to deliver high-quality connectivity for their customers.

Read how we’ve helped FastNet build their broadband business and keep their promises to bandwidth-hungry business customers.

Read how Convergence Group is seeing the real business value of Wholesale Ethernet to deliver high-quality connectivity for their customers.

Read how we’ve helped FastNet build their broadband business and keep their promises to bandwidth-hungry business customers.

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Harnessing hybrid logistics

Harmonising people, data and technology can optimise the value and impact of innovation, improving efficiency, performance and the customer experience and taking the right approach to hybrid logistics can bring success in the many ways.

Annual survey is back

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Our annual survey is back, and this year, we’ve asked even more NHS professionals to share their thoughts on digital transformation.

In our 2021 survey, UK healthcare providers told us how they’re transforming the delivery of patient care – particularly in the aftermath of the coronavirus pandemic. But how has the digital landscape changed in the last 12 months? Where is innovation delivering results, and where does it need a boost?

For a quick sample of the results, check out our infographic or to read the full report, fill in the form.

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.

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